Accounting

• Collection of premium contributions
• Reconciliation for vendors
• Reconciliation for your group’s account
• Bookkeeping for money in and out

Risk Mitigation

• Accurate, secure files are promptly transmitted to insurance carriers.
• A dedicated ERISA attorney on staff
• Regular audits to help you avoid costly errors
• A document retention system to build a solid, accurate paper trail

Enrollment and Billing

• Single point of entry for all insurance carriers
• Consolidated billing
• Built-in COBRA management
• Employees have the power to enter their own eligibility information
• Self-serve employee enrollment available

Account Management

Our ultimate goal is to improve the lives of our clients and their members by providing a plan that allows them to focus on other things. We’ll be by your side, managing your plan, so you can spend your time doing more of what you do best.

Sales and Marketing Support

We’re here to provide you with tools so you stand out in this competitive environment. Innovative ideas and solutions, ranging from a customized website to member retention marketing, will separate you from the pack.

Service Center

Have questions? You’ll always be assisted by your friendly personal account contact who deeply understands our company, our technology, and the issues you’re facing. Your contact also invests time in learning about your company and the challenges that are unique to your industry. We strive for rapid resolution and proactive support, addressing each issue with the care you deserve.

Underwriting & Plan Design

• Access reports
• Integrate claims and enrollment
• Historical databases

Compliance

Your list of compliance obligations under ERISA, HIPAA, and COBRA have always been long and confusing. Throw the Affordable Care Act into the mix, and now you’re buried under a pile of legal jargon that could cost you devastating fines and penalties if not adhered to. We’ll help you make sense of compliance and reduce your risk with Compliancedashboard®.

Worried about handling the ACA-mandated Forms 1094 & 1095 data collection and reporting? Don’t be. We’ll take care of it with you.

Program Management

Want to take a more hands-off approach to your group benefit plan? With Capstone as your program manager, we’ll handle everything from accounting to enrollment and beyond. We’d be glad to take it all off your plate and help reunite you with some much needed extra time in your schedule.